Posted: Wednesday, September 6, 2017 8:45 PM
:We have 5 openings for a full and part:time DISPATCHER position.
:Location: St. Vincent Indianapolis Hospital : 86th St Hospital : 2001 W 86th St, Indianapolis, IN 46260. Note: online applications accepted only.
:Schedule: Open availability, 1st shift.
:Requirement: Prior dispatcher experience is a plus
If you have a positive attitude and a love for learning, you may be interested in joining our team.
TouchPoint Support Services, a member of Compass Group, is dedicated to providing hospitality services in the healthcare and senior living markets. We provide our customers with food and nutrition services, environmental services, patient transportation, laundry and linen processing, and valet parking. All of the associates in our organization are bonded together by a commitment to provide our patients, residents, guests, and customers with the very best hospitality experience by serving the needs of others through our brand promise, compassion at every point of human contact.
Full time associates at TouchPoint are offered many fantastic benefits such as:
:Flexible Spending Accounts (FSAs)
:Employee Assistance Program
:Life Insurance for Associates and Eligible Dependents
:Short Term Disability (STD) and Long Term Disability (LTD)
:Accidental Death and Dismemberment (AD and D) Insurance
:And other voluntary benefits
Summary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.
Essential Duties and Responsibilities:
:Provides quality customer service to customers by providing one:on:one attention to detail.
:Understands and applies knowledge of basic patient transport concepts, infection control practices and proper body mechanics.
:Determines, explains and develops dispatcher logic and transporter activities. Transports patients when necessary.
:Directs the activity of the transport function and transporters, ensuring timely completion of tasks. Monitors procedures related to availability and completion task, and follows up on issues related to service and operations.
:Ensures requests have been addressed in an efficient, timely manner according to current departmental standards, priorities and patient appointments.
:Serves as a liaison between Patient Transportation and other departments.
:Assigns, collects and distributes pagers. Monitors daily sign:in/out procedures.
:Develops and promotes positive customer service relationships with patients, patient family members, visitors and staff. Ensures accurate, timely dispatch of transport requests. Ensures maximum staff productivity.
:Resolves problems related to patient, visitor, staff or employee complaints. Recommends solutions for ongoing or recurring issues.
:Performs other duties as assigned.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a man
• Location: Indianapolis
• Post ID: 29872707 indianapolis